Policy

Cancellation & Responsibility Policy

Understanding the roles and responsibilities of studios, creators, and CollabKit to ensure fair and transparent collaboration.

Role of CollabKit Studios

  • CollabKit provides tools for discovery and coordination
  • We do not participate in the rental agreement or service delivery
  • We are not a payment intermediary and do not hold funds

We provide the infrastructure; the service is direct between you and the studio.

Bookings & Confirmation

  • A booking request is created when a creator submits a request
  • A booking is confirmed only when a studio accepts it on CollabKit
  • Once accepted, the booking is considered confirmed

Cancellations

  • Cancellation policies are set directly by the studio
  • Creators should coordinate rescheduling or refunds directly with the studio
  • CollabKit does not process refunds or enforce cancellation fees

Creators are encouraged to review studio rules before requesting a booking.

Responsibility Disclaimer

  • Studios are solely responsible for their space, equipment, and services
  • Creators are responsible for conduct, payments, and adhering to studio rules
  • CollabKit is not a party to any dispute regarding quality, refunds, or damages

Support

If you have questions about this policy, contact our support team through the Contact page.

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